Packet queue is empty, aborting

New to nnsight. When I run models, it got stuck into this issue: packet queue is empty, aborting. I assume it might be related to the server side that something went wrong during the communication. Is there a fix to this problem? I tried to restart the process and didn’t solve the issue

2025-05-22 09:31:50,352 da1dfda7-b118-44b7-b615-500c0bf24784 - RUNNING: Your job has started running.
2025-05-22 09:31:52,785 da1dfda7-b118-44b7-b615-500c0bf24784 - COMPLETED: Your job has been completed.
Downloading result: 100%|███████████████████████████████████████████████████████| 1.24k/1.24k [00:00<00:00, 5.23MB/s]
2025-05-22 09:31:58,790 d1ba782d-2d0a-49b1-9f21-9476cd4ac307 - RECEIVED: Your job has been received and is waiting approval.
2025-05-22 09:32:00,192 d1ba782d-2d0a-49b1-9f21-9476cd4ac307 - APPROVED: Your job was approved and is waiting to be run.
packet queue is empty, aborting

Restarted it and it worked this time.

This sometimes happens if you make a request to a server worker which hasn’t connected to the compute backend. The request usually goes through but can take a few minutes.

This issue should be resolved soon via an update to our backend that will soon be rolled out :slight_smile:

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